Introduction
Nurse Call System is a medical device designed to improve the management efficiency of hospital wards and provide better nursing services for patients. The system uses technical means to make communication between patients and medical staff more efficient and convenient.
System Principle
System Structure
The nurse call system is mainly composed of patient terminals, nurse station terminals, servers and network equipment. Patient terminal equipment is usually installed at the patient’s bedside, including call buttons, display screens, etc.; nurse station terminal equipment is installed at the nurse station, including display screens, call receivers, etc. The server is responsible for receiving and processing the patient’s call information and transmitting the information to the corresponding nurse station terminal. Network equipment is used to connect patient terminals, nurse station terminals and servers to ensure smooth information transmission.
Working principle
When the patient needs national assistance, the patient sends a call message through the call button on the patient terminal. After receiving the call message, the server transmits the information to the nurse station terminal. The nurse receives the call message through the nurse station terminal and responds accordingly according to the patient’s needs. The nurse can view the patient’s call information and related information through the display screen on the terminal, understand the patient’s needs in a timely manner and make corresponding processing.
Technical support
The nurse call system adopts modern communication technology and information technology, such as wireless communication technology, Internet technology, etc. With the support of these technologies, the system can realize real-time communication and interaction between patients and medical staff, and improve the management efficiency and service quality of hospital wards.
Functional features
Call function
The core function of the nurse call system is the call function. Patients can send call information to medical staff through the call button on the terminal. Medical staff can receive patients’ call information in time and make corresponding treatment according to patients’ needs, which improves the work efficiency of medical staff.
Data statistics function
The nurse call system can count and analyze patients’ call information. Hospital managers can understand patients’ call conditions through the data reports provided by the system, optimize the hospital’s resource allocation and service processes, and improve the hospital’s management level.
Application scenario
General ward
The nurse call system is widely used in various general wards, such as internal medicine, surgery, obstetrics and gynecology, etc. Patients can call nurses through the system and get nursing services in time, which improves the hospital’s service quality and patient satisfaction.
ICU ward
The nurse call system also has important applications in ICU wards. Patients’ conditions are usually serious and require timely monitoring and care. The nurse call system can provide real-time monitoring functions. Nurses can understand the patient’s condition at any time and deal with it in time, which improves the management efficiency and nursing quality of the ICU ward.
Rehabilitation ward
The rehabilitation ward is a place for patients to receive rehabilitation treatment and nursing. The nurse call system can provide a convenient call function. Patients can call nurses for rehabilitation training and nursing at any time, which improves the service quality and efficiency of the rehabilitation ward.
Installation steps
1. System architecture design
First, the system architecture design needs to be carried out. According to the actual situation and needs of the hospital ward, the scale and layout of the call system should be determined. The following aspects need to be considered in the architecture design: the location and number of patient call terminals, the structure and capacity of the signal transmission network, the function and location of the central control system, etc.
2. Equipment selection
Next, the equipment selection needs to be carried out to select the appropriate patient call terminal, signal transmission network and central control system. When selecting, factors such as equipment performance, function, reliability, stability and price need to be considered.
3. Installation and debugging
When installing the equipment, it is necessary to accurately install it according to the design drawings to ensure the stability of the equipment and the quality of signal transmission. During the debugging process, it is necessary to test the various functions of the equipment to ensure the normal operation and use effect of the equipment.
How to use
1. Extension calls the host: Press the vertical call button on the bedside of a ward call system extension. The “call through indicator” light on the extension lights up and the host emits a music ringing sound. The light flashes on the corresponding card in the patient list, and the extension is also accompanied by a music ringing sound. The extension number is displayed on the digital display window. During the music ringing, the nurse can talk to the patient by picking up the main phone. When the call ends, hang up the main phone and the system returns to standby mode. If the nurse does not pick up the main phone until the ringing ends, the host will store the extension number. If you want to talk to the extension again, you need to press the host to call the extension operation.
2. Host calls extension: Pick up the host phone and press the small button corresponding to the bed you want to call or type the two-digit extension number on the host phone (01-09 for numbers 1-9). The called extension will emit a “beep” prompt tone to indicate that it has been connected. If the extension you dial does not exist, the handset will emit a “beep, beep, beep, beep-” sound as a prompt, and then the dial tone will be given again, and you can dial again.
3. Call storage and clearing: When an extension calls the host and no one handles the host, the host will store the extension number, up to 9 can be stored. The “call through indication” light on the stored extension is on. The corresponding indicator light on the list flashes, and the digital display window and the corridor display screen display the stored content in turn. The first digit is the storage order, the larger the number, the earlier it is stored; the last two digits are the extension number. There are several ways to clear the stored content: first, press the corresponding button on the list in standby mode; second, press the clear button on the extension; third, the host can dial the extension and talk to it.
4. Nursing level setting: Press the special care setting button in standby mode, the corresponding indicator light up to indicate that the setting state has been entered, press the special care setting button again, the corresponding indicator light goes out, the system enters standby mode, and the bed you set is permanently saved (not lost in power outages). Until you reset it next time. If there is no new key within 1 minute after keying in once, the host will save the existing settings and return to standby mode.
5. Microphone broadcast: Pick up the main phone and press the “microphone broadcast” button (or key in “77” on the main phone), the corresponding indicator light up, and the digital window displays “77”. It is mainly used for notifications, finding people, etc. Hang up to restore standby mode.
6. Education broadcast: Press the “education broadcast” button in standby mode, the corresponding indicator light up to enter the education broadcast state. Plug a signal source such as a recorder into the socket on the back of the host, and adjust the volume of the recorder to use it for propaganda and education broadcasting. At this time, if there is an extension call, the host will emit a “beep” prompt tone, and the corresponding bed indicator light will flash. To talk to the extension, pick up the main phone. At this time, the broadcast is interrupted. Follow the steps of the host calling the extension. After the call is over, hang up and the system returns to the broadcast state. To exit the broadcast state, press the “Propaganda Broadcast” button again. The corresponding indicator light goes out to exit the broadcast state. Press the clear button on the broadcaster in the broadcast state to interrupt the broadcast; press it again to resume the broadcast.
7.Senior priority: If a low-level patient is talking and another senior patient calls, the host will automatically connect to the senior patient and the indicator light will turn on.
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